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Support For Registrants

Registrants will receive adequate support during the whole process which can include full discussion with DNA specialists on the implications of taking a DNA test and free specialist (intermediary) support. Support requirements will be discussed and agreed on a case-by-case basis.

There is free mandatory specialist support for all parties involved in the case of a possible or confirmed match.

What happens if there’s a match?

Both sides of the match will be informed via a specialist intermediary support worker that a match has been found. A report will provided from DNA Analysis at King’s that describes the nature and the likelihood of the match.

Both parties will be independently invited to state how they would like any contact to proceed:

  • Exchange of information/communication through a specialist intermediary support worker
  • Exchange of non-identifying biographical information
  • Exchange of email addresses
  • Exchange of identifying information e.g. name, address, telephone number, email address
  • Face-to-face meeting

A specialist intermediary support worker provided by DCR will then engage with both sides to help manage the contact, based on the preferences expressed by both parties.

The key principle followed will be that neither party will be expected to go beyond the level of contact they are comfortable with. Typically there will be sequential progression through the contact process, over a period of many months, with either party free at any time to withdraw from the process or further contact.

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